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Microsoft Cloud Solution Provider (CSP)

The Microsoft Cloud Solution Provider (CSP) programme is designed to simplify how organisations procure, manage, and optimise their Microsoft licences and services.

Through CSP, businesses gain the flexibility to adapt their licensing to their needs, enjoy streamlined billing, and access expert support, ensuring their investment in Microsoft technologies delivers maximum value.

With CSP, Phoenix acts as your trusted partner, offering a holistic solution for all of your Microsoft licensing requirements. Whether you’re purchasing Microsoft 365, Azure services, or perpetual licenses, CSP gives you the power to scale dynamically while benefiting from Phoenix’s dedicated, tailored support.

Microsoft CSP is suitable for organisations across all industries and sizes:

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Public sector entities

Local authorities, healthcare providers, housing associations, and educational institutions benefit from tailored licensing and compliance with procurement standards

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Private sector enterprises

SMBs and large enterprises enjoy flexible scalability and seamless cloud adoption, enhancing their competitive edge

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Charities and not-for-profits

Cost-effective solutions designed to maximise impact and ensure budgets are spent wisely

Whether you’re an established organisation or embarking on digital transformation, CSP provides the adaptability, scalability, and expert support required for success.

Get in touch

I worked closely with our Sales Executive, to understand what was available and explained to him what I wanted to do. Though very knowledgeable he went away to confirm his thoughts with his technical team and came back with a solid proposal to simplify our estate and even worked out a method to get us onto some licenses we needed sooner than the expiration of our CSP agreements, with a way to then merge the two sets of licences to keep it simple.”

Andrew Low, Head of IT and Facilities, North East Chamber of Commerce

Benefits of Microsoft CSP

  • Unmatched flexibility
    CSP allows organisations to adjust licensing as business needs change, whether it’s scaling up for a growing workforce or scaling down to cut costs. This flexibility ensures you only pay for what you need, avoiding the financial strain of over-licensing.
  • Simplified financial management
    Consolidated monthly or annual billing simplifies your financial processes. With one invoice covering all subscriptions, tracking and allocating costs becomes effortless.
  • Tailored support services
    Phoenix’s CSP customers gain access to an extensive support ecosystem, designed to ensure smooth operations and fast resolution of issues. From technical troubleshooting to licensing queries, our team is always on hand.
  • Advanced cost management tools
    Phoenix provides access to proprietary tools, including the Azure Cost Management Portal, enabling detailed insights, proactive alerts, and strategic guidance to optimise cloud spending and ensure operational efficiency.
  • Enhanced security and compliance
    With Phoenix, CSP customers can leverage security best practices through offerings like Azure Managed Security Services and governance frameworks, ensuring data is protected and operations meet regulatory requirements.
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We don’t need to be the specialist in Microsoft licensing. We’ve tried, but it changes so often and it’s very complex. For us, we need to ensure that we’re using our time wisely and ensuring that, you know, we use a specialist that’s going to provide the service for us and can just guide us and give us the best deal”

Jayne Chapple, Head of IT Services, Salvation Army

Why choose Phoenix as your CSP Partner?

As the leading Microsoft partner in the UK, Phoenix is uniquely positioned to deliver an unparalleled CSP experience. Here’s what sets us apart:

Our Microsoft Licensing Team is the largest in the channel, comprising specialists with deep knowledge of sector-specific needs. This ensures we deliver licensing solutions tailored to your organisation’s unique requirements.

When you purchase Microsoft licenses through Phoenix’s CSP model, you gain access to our support services at no additional cost. Key features include:

  • Break-fix technical support: rapid resolution for technical issues, ensuring minimal downtime
  • Licensing and billing guidance: expert assistance to navigate complex licensing scenarios and billing queries
  • Self-service portal access: the Phoenix Solutions Platform (PSP) empowers you to manage tenancies, subscriptions, and billing with ease
  • Azure Cost Management Portal: gain visibility into cloud spending with proactive alerts and optimisation recommendations
  • Authorised named contacts: ensure that only approved personnel can access support, enhancing security
  • Microsoft escalation pathways: leveraging our Premier Support for Partners agreement, Phoenix can escalate critical issues directly to Microsoft for resolution

Phoenix is consistently recognised as a top-tier Microsoft partner, holding titles such as:

  • Microsoft UK Partner of the Year
  • Solutions Partner for Microsoft Cloud
  • Microsoft Azure Expert MSP
  • Number one Microsoft FastTrack Ready Partner in the UK
  • Member of the Microsoft Intelligent Security Association (MISA)

In addition to CSP support, Phoenix offers managed services for IT transformation, security, cloud optimisation, and end-user computing, ensuring a comprehensive approach to your IT needs.

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Why Phoenix for your Microsoft licensing?

We understand the significant investment you make in Microsoft licensing. Our goal is to help you optimise these costs while driving digital transformation within your organisation. We recognise that each organisation, whether in the public or private sector, has unique requirements when it comes to software licensing.

With the many complexities involved in Microsoft’s licensing agreements, organisations can find it challenging to stay compliant and operate efficiently. This is where our expertise comes in. We provide dedicated sector specialists to ensure you focus on delivering exceptional experiences and critical services to your stakeholders – be it students, customers, suppliers, or patients – without getting bogged down by the intricacies of licensing.

Watch how we have supported organisations across the UK in simplifying their Microsoft licensing processes. By partnering with us, you will enhance productivity, reduce costs, and drive meaningful transformation within your organisation.

Make the switch to Phoenix today

Switching your CSP partner to Phoenix is straightforward, thanks to our streamlined Partner-to-Partner (P2P) process.

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Initial consultation

Phoenix will assess your current licensing and support setup, identifying gaps and opportunities for improvement.

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Customised transition plan

We work closely with your team to develop a tailored migration strategy that minimises disruption to your operations.

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Seamless partner migration

Phoenix handles the transition directly with Microsoft, ensuring all licenses, subscriptions, and settings are migrated smoothly and without service interruption.

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Post-migration support

Once the transition is complete, you gain full access to Phoenix’s industry-leading support services, ensuring you’re equipped to maximise the value of your Microsoft investment.

Stay in control of your licensing with Microsoft CSP and Phoenix

Contact Phoenix today to explore how we can elevate your Microsoft CSP experience and drive success for your organisation.

You can also email us at [email protected] or call 01904 562200 – whatever works best for you.