Microsoft licensing

Whether you’re migrating to the cloud, modernising your infrastructure, or empowering your workforce with productivity tools, our Microsoft licensing solutions provide the flexibility, agility, and scalability you need to thrive in the digital age.

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Microsoft licensing refers to the process of purchasing and managing software licences from Microsoft to legally use their products and services.

While Microsoft offers a wide range of licensing options tailored to the needs of different customers, including businesses, governments, educational institutions, and individual consumers, knowing what they all do and mean can be challenging.

Our team of Microsoft Licensing Specialists can help break this information down, advise on the best options and cover what everything means in plain language to help you make the best and right decision.

Key aspects of Microsoft licensing include:

Microsoft offers a diverse portfolio of software products and services, including operating systems (such as Windows), productivity suites (such as Microsoft 365), collaboration tools (such as Microsoft Teams), cloud services (such as Azure), and business applications (such as Dynamics 365). Each product has its own licensing terms and conditions, which specify how it can be used and accessed.

Microsoft offers various licensing models to accommodate different usage scenarios and business needs. These include perpetual licences, subscription licences, volume licensing, cloud-based licensing, and hybrid licensing options. Each licensing model has its own pricing structure, payment terms, and benefits.

Microsoft offers several volume licensing programmes designed to help organisations manage and optimise their software licences more efficiently. These volume licensing programmes typically offer discounts and other benefits for purchasing licences in bulk.

Software Assurance is an optional add-on to Microsoft on-premises software that provides additional benefits, including access to new software releases, and training and support resources. Software Assurance helps organisations stay up-to-date with the latest technology and maximise the value of their software investments. It’s included as standard in an Enterprise Agreement and is optional in other programmes, such as Select + and MPSA.

Ensuring compliance with Microsoft licensing agreements is essential to avoid legal and financial penalties. Microsoft periodically conducts licence compliance audits to verify that organisations are using their software in accordance with the terms of their licensing agreements. It’s important for organisations to maintain accurate records of their software licences and usage to ensure compliance.

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Microsoft licensing plays a crucial role in enabling organisations to acquire and use Microsoft solutions and services to support their business operations and achieve their goals. By understanding the various licensing options and choosing the right licensing model for their needs, organisations can optimise their software investments, ensure compliance, and maximise the value of Microsoft technologies.

Driving digital transformation and reducing Microsoft licensing costs

We recognise that one of your biggest IT investments is likely to be Microsoft licensing, and that when it comes to software licensing, every organisation’s needs are different.

Organisations across the public and private sector need to focus on supporting students, customers, suppliers, patients and more with fantastic experiences and crucial services, rather than concentrating efforts on understanding the various aspects of Microsoft’s licensing. And because of this, you need the support of a dedicated sector specialist to make sure your organisation is compliant and efficient.

Watch now to see how we’re supporting organisations across the UK to simplify Microsoft licensing to improve productivity, lower costs, and drive transformation.

What do our customers say about us?

“We don’t need to be the specialist in Microsoft licensing. We’ve tried, but it changes so often and it’s very complex. For us, we need to ensure that we’re using our time wisely and ensuring that, you know, we use a specialist that’s going to provide the service for us and can just guide us and give us the best deal.”

Jayne Chapple, Head of IT Services – Salvation Army

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“We have to be clever about what we do. This is where Phoenix completely aligned with ourselves, and I couldn’t ask for a better partner.”

Matt Wall, Technology and Architectural Lead – Salford City Council

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“Phoenix has actually helped us merge the companies together, bringing our licensing together. Which was a challenge because Microsoft had never ever done this before, so this is an absolute first.”

Adam Huselbee, Head of ICT – Connexus Group

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“Phoenix has been absolutely fantastic in introducing me to a different way of licensing and has saved the trust thousands of pounds in the process.”

Alex Burrows, ICT Manager – The Pennine Trust

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“They told us what we do need, what we don’t need, so we don’t waste resources and we get more benefits out of the products that we’ve actually got available to us. A lot of the charities wouldn’t be able to survive if it hadn’t got that costing down.”

Adam Huselbee, Head of ICT – Connexus Group

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Finding the right Microsoft licensing solution for you

Microsoft licensing changes all the time and is a complicated area for organisations to navigate. See below for some of the options available to you:

A Microsoft Enterprise Agreement (EA) or a Microsoft Enterprise Subscription Agreement (ESA) are commitment-based licensing agreements for commercial organisations signing a new enrolment with 500 or more users/devices and government organisations with 250 or more users/devices.

These agreements work best for organisations that want to licence Microsoft on-premises software and/ or cloud subscriptions organisation-wide, over a three-year period, and at the best available pricing. The main benefits of a Microsoft Enterprise Agreement are:

  • Best value: maximise your investment in Microsoft technologies with best pricing and benefits
  • Flexible: respond to the changing technological landscape by accessing the latest versions of cloud and on-premises software
  • Manageable: streamline licence management with a single organisation-wide agreement

The Server and Cloud Enrollment (SCE) is an enrolment under the Microsoft Enterprise Agreement that allows committed customers to standardise broadly on one or more key Server and Cloud technologies from Microsoft including Azure, SQL, Core Infrastructure Suite, and Visual Studio. The benefits of this are:

  • Cloud enabled: gain the flexibility to move to the cloud as needed and grow organically without losing the value built into existing investments
  • Standardised and simplified: ensure adoption of the latest technologies while simplifying deployment and licence management
  • Cost savings and benefits: get the best pricing, discounts, and added benefits designed to support server and cloud technologies

Microsoft’s Cloud Solutions Provider programme (CSP) is an agreement that offers users an unmatched level of flexibility. CSP allows customers to adjust their usage monthly, so they can easily accommodate periods of increased licensing demand, while receiving full guidance and support from Phoenix.

CSP offers businesses many advantages, including:

  • Only pay for what you use: this is perfect for organisations and businesses that don’t want to spend money on extra licences that they don’t use. Also, CSP lets organisations change the number of users as needed with different commitment levels. This means if a short-term project requires more licences, CSP can accommodate that
  • You’re in control: coterminosity within CSP allows organisations to seamlessly align the end date of their new subscriptions with their existing ones, ensuring efficient management and continuity of services
  • Payment options that suit your budget: CSP makes licensing affordable and lets you select the payment plan that fits you, whether it’s monthly or yearly
  • Additional support and engagement from Microsoft partners: a Microsoft partner, like Phoenix Software, provides billing and 24/ 7 technical support directly to the organisation that subscribes. This means more responsive service and faster solutions if there are any technical or billing issues

The Microsoft Enrollment for Education Solutions (EES) is a simple, affordable licensing offer that gives academic institutions guaranteed access to Education Platform Products with one yearly user count, the ability to add products in any amount, and benefits for productivity tools and students – all under one subscription agreement.

Microsoft EES offers participating institutions the following benefits:

  • Broad access: you can use all the products and services that can help you enhance your education of students and support of faculty and staff
  • Accurate technology spending: by licensing only the Education Qualified Users (EQUs) who need full access to the products, you ensure that faculty and staff have the full range of Microsoft cloud services and products they require
  • Productivity tools and benefits: expand the possibilities of the classroom with tools that help students and faculty collaborate and create with each other and others outside the classroom setting
  • Easy compliance: Education Platform Products are licensed per user, making it simple to count your EQUs and guarantee that they get the coverage they need
  • Tailored solutions: You can easily add licences for additional products for the whole organisation, a department, or individual licences at any time during your subscription term so you can provide the right combination of technology and services to your faculty, staff, and students
  • Student use benefit: when you licence certain products for the whole organisation, you qualify for corresponding subscription licences for your students at no extra cost
  • Low administration: subscription and per user licensing removes the need to track licences for the selected Education Platform Products on every device, which helps your IT staff to be more efficient because they no longer need to track multiple licences across the organisation

Drive transformation across your organisation with the Phoenix Solutions Platform (PSP)

As new technologies emerge, many organisations struggle with challenges such as higher stakeholder expectations, fixed and lower budgets, and having to extend their resources. This demands IT infrastructure to perform well while preparing for the future.

The Phoenix Solutions Platform (PSP) is our online marketplace, where you can find a variety of offerings that are available as Software-as-a-Service, cloud-subscription or on-premises solutions. Initially based on our participation in the Microsoft Cloud Solution Provider (CSP) programme, PSP enables us to smoothly manage, support and bill for Microsoft 365 subscriptions.

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Benefits of the CSP programme via PSP

PSP is a multi-vendor licence management solution which gives you the facility to produce and send quotes, manage subscriptions, view promotions and more.

Other advantages of PSP are:

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Monthly and annual payment options:

PSP handles payments automatically via direct debit or invoice, so you don’t have to worry about administration – Phoenix will let you know when payments are due

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Technical support:

our in-house specialists and Microsoft Premier Support provide support for the licences

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Easy, flexible licensing:

with the help of our Microsoft Licensing Specialists, you can choose the licences you need in the portal and adjust them up or down whenever you want to

Competitive pricing:

Microsoft offers attractive prices in CSP to promote subscription licensing – meaning you get the best deal

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Pay for what you need:

unlike other licensing models, you don’t have to worry about spending money or using up commitments. PSP will allow customers to pay afterwards to allow for changing licence needs

Why Phoenix for your Microsoft licensing?

Phoenix is a highly skilled, accredited, and respected world-leading Microsoft partner that helps organisations in the UK to transform.

Our Microsoft licensing team is one of the biggest in channel, made up of sector specific licensing specialists and industry experts that provide our customers with a tailored experience. They support you by providing clarity to the complexity of software licensing, so you don’t have to spend time and money recruiting and training employees internally.

As a member of the Microsoft AI Cloud Partner Programme, which recognises partners with specific skills and experiences in high-demand solution areas, Phoenix are one of the few partners who has achieved all six distinctions for Business Applications, Data & AI, Digital & App Innovation, Infrastructure, Security, and Modern Workplace. This means we have the highest level of certification in the Microsoft AI Cloud Partner Programme – a Solutions Partner for Microsoft Cloud.

We hold 11 Microsoft Specialisations, are a Microsoft Azure Expert MSP, the number one Microsoft FastTrack partner in the UK, the number one Microsoft Copilot Partner in the UK and hold numerous UK and global Microsoft Partner of the Year awards – meaning we’re in the best position to help you plan and deliver your next modernisation project.

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Microsoft licensing FAQs

Microsoft licensing refers to the process of acquiring the legal rights to use Microsoft software products and services. When individuals or organisations purchase Microsoft software, they are essentially obtaining a licence that grants them permission to use the software under specific terms and conditions outlined by Microsoft.

Microsoft software is a broad term for the many kinds of computer programs and applications that Microsoft, a technology company based in Redmond, Washington, makes. Microsoft software includes different types of programs, such as operating systems, productivity suites, collaboration tools, cloud services, business applications, development tools, and gaming platforms.

A Microsoft licence is a legal contract between Microsoft Corporation and a person or entity that allows them to use Microsoft software products and services with certain rules and restrictions. When you buy a Microsoft licence, you are basically getting the legal permission to use the software according to the terms set by Microsoft.

A CSP licence, in the context of Microsoft, stands for Cloud Solution Provider licence. The Microsoft Cloud Solution Provider (CSP) programme enables Microsoft partners to resell Microsoft cloud services, such as Microsoft 365, Office 365, Dynamics 365, and Azure, along with their own offerings and services to customers.

A volume licence, also known as volume licensing, is a licensing agreement between Microsoft and an organisation that allows the organisation to purchase multiple software licences in bulk at discounted prices. Volume licensing programmes are designed for businesses, government agencies, educational institutions, and other organisations that need to deploy Microsoft software across multiple devices or users.

Windows licensing refers to the legal agreement between Microsoft Corporation and an individual or organisation that grants permission to use Microsoft Windows operating systems. Windows licensing determines how users can legally acquire, install, and use Windows operating systems on their devices, such as personal computers, laptops, servers, and virtual machines.

Simplify Microsoft licensing and unleash the full potential of your organisation

From volume licensing to cloud subscriptions, our expert guidance and tailored solutions will help you navigate the complexities, optimise costs, and drive innovation with confidence.

You can also email us at [email protected] or call 01904 562200 – whatever works best for you.