Charity and not-for-profit
Enable your charity to digitally transform, accelerate its mission, and drive greater impact with charity IT solutions.
Charity and not-for-profit organisations are having to adapt to support a more mobile and agile workforce, while being asked to work within shrinking budgets and deliver their vital services.
Leveraging our trusted and strategic relationships with key vendors, we establish frameworks and agreements that help charity customers reduce expenditure and benefit from economies of scale, irrespective of their size. We provide tailored licensing support across a range of software vendors and offer technical specialism and guidance solutions that are fit for purpose, futureproof, and within budget.
We help organisations identify how existing services could be streamlined to optimise performance and reduce costs with cloud, cyber security, modernising data centres, and data solutions. Our range of charity IT solutions empower you to modernise and drive your organisation forward.
Addressing the challenges of the charity and not-for-profit sector
Supporting the journey to digital transformation, from just possibilities through to design, implementation, and ongoing support
Enabling diversity, accessibility, and inclusion within the organisation and for staff and service users
Helping charities do more with their budgets, technology, and software – for less
Providing charities with solutions that meet their requirements and mission
Supporting charity and not-for-profit organisations
Case study: ensuring protection from evolving security threats
St Catherine’s Hospice turned to Phoenix for advice on how best to improve the hospice’s security posture, after having worked with Phoenix for a number of years on its Microsoft licensing and managed IT support.
Utilising our Phoenix Protect – Active Response managed service, the hospice benefits from access to Phoenix’s Security Operations Centre (SOC) team, a group of security analysts who act as a form of triage for the hospice. Aiding in filtering through the alerts generated by the SIEM (Security Information and Event Management) tool enables St Catherine’s Hospice to identify security threats and provide a more targeted response to attacks.
Case study: how modern technology has improved the lives of animals across the globe
Brooke is an internationally run animal charity, with communication between offices and their bases of operations being highly important. Without the means to collaborate and share data, the charity found it difficult to reach their goals in the most efficient way possible.
Brooke started their digital transformation journey with Phoenix, implementing several services tailored to the charity’s unique needs. These have included a full transformative Microsoft Cloud project which involved migration to Microsoft Azure, deployment of Microsoft 365, and exploration of AI and data services.
Supporting the charity and not-for-profit sector with a range of charity IT solutions
We understand that budgets are being reduced, and with an increased demand on charities to deliver vital services, it is challenging for organisations to resource key business functions.
Our Managed Services in areas such as the Security Operations Centre, third-line support, endpoint management, and backup, can seamlessly extend in-house teams at a lower cost.
With efficient security, data management, and modern workplace managed services, we help you remain reliable in an increasingly adapted world.
Explore our managed IT services
In today’s hybrid working world, it is imperative that an organisation’s infrastructure – whether it is on premises, hybrid, or cloud-based – is robust and efficient in order to support the needs of the organisation.
For many, when their existing infrastructure reaches end of life, it is not always clear which approach is the most suited to their business needs and their budgets.
By leveraging the expertise of our dedicated Infrastructure and Cloud Teams, Phoenix is able to help organisations make informed decisions on the best fit both now and in the future – keeping cost, security, and compliance at the heart of every discussion.
Discover how to modernise your data centres
The primary applications of AI are automation and optimisation. Within the charities and not-for-profit sectors, AI serves as a valuable tool for data management, administrative duties, and supporting beneficiaries. The integration of AI means efficiency and collaboration, giving employees, volunteers, and customers the best experiences possible.
At a time where budgets are being reduced, and teams are being asked to do more with less resources, AI enables organisations to reduce this resource gap to prevent unnecessary compromises.
Phoenix is well positioned to support customers with all stages in their assessment of AI capabilities, from initial scoping and technical readiness to deployment and user adoption.
Explore our AI solutions and capabilities
Charity and not-for-profit organisations need robust cyber security due to the amount of sensitive personal and financial information they hold. Without strong security measures, your organisation is vulnerable to data breaches and cyber attacks, which can lead to severe consequences such as loss of trust, legal repercussions, and financial losses.
Phoenix is currently supporting customers across the sector at each stage in their journey towards an improved security posture, collaborating closely with our Governance, Risk, and Compliance Team to ensure that technology is joined up with the correct people and processes to create a robust security posture that aligns to an organisation’s preferred industry framework.
Discover our cyber security solutions
Data solutions are essential for charity organisations to effectively manage, analyse, and utilise the data they hold, enabling them to gain insights into donor behavior, track the effectiveness of their programmes, and optimise fundraising efforts.
By leveraging data analytics, your organisation will make informed decisions, improve operational efficiency, and demonstrate impact to stakeholders.
Find out more about our data solutions
In the hybrid working world, organisations rely more now than ever on technology to facilitate business operations, and it is crucial that technology in the digital workplace is viewed as an enabler.
This has brought key focus areas such as accessibility, employee experience, collaboration, and device management to the forefront of many organisations attention to ensure that staff are able to effectively carry out their roles to deliver the best experience they can to service users.
Phoenix is able to support both from a technical capacity to help workplaces modernise, and from a training and adoption capacity to help users with improving digital skills.
Explore our digital workplace solutions
True partnerships. Remarkable outcomes.
Charity and not-for-profit FAQs
Investment in technology to become a digital workplace helps charities increase productivity, reduce cost, and improve data security, with the result being delivering more vital services to their beneficiaries.
By having a mobile and secure workforce, charities can be agile and deliver vital support to their service users as demand fluctuates.
By investing in the right solutions, staff can easily communicate and collaborate with colleagues to access the required data when they need it and in a secure manner. Technology has also allowed service users to engage with crucial services from charities when, where, and how it works best for them.
For those organisations who may operate in remote areas, remote working capabilities allow them to expand their reach when seeking additional members of staff to join their teams; meaning that new staff no longer need to be physically located near a head office location to bring value to the charity.
IT can be a complex world, and many organisations find it difficult to know which solutions they need to get the results they want. To determine the best solutions for your organisation, start by understanding your current challenges and defining clear objectives. Research available options, considering factors like features, scalability, and cost.
Phoenix’s in-house team is strategically designed with dedicated resources who can support customers in areas including, cloud transformation, security, governance, risk, and compliance, adoption and change management, asset management and optimisation, and more.
Talk to our specialists now
We have a team of technical specialists who work directly with the charity and not-for-profit sector, giving them invaluable knowledge of organisations like yours, so they can make the best possible suggestions for you.
You can also email us at [email protected] or call 01904 562200 – whatever works best for you.