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AI showcase for charities: harness the power of AI to drive greater impact

Microsoft Teams

29th April 2025 | 14:00 – 15:00

Charities and not-for-profits

Artificial Intelligence (AI) is proving to be a transformative force, helping charities streamline operations, enhance donor engagement, and maximise impact. But where do you start?

Charities and not-for-profits are constantly challenged to do more with less – balancing tight budgets, limited resources, and increasing demand for services. Whether it’s automating manual processes, leveraging data for better decision-making, or enhancing supporter interactions with AI-powered tools, charities are finding new ways to become more efficient, effective, and future-ready.

Join Phoenix Software and Microsoft for an exclusive AI showcase for charities, where we will explore how AI-driven solutions can help non-profits work smarter, not harder.

Image of a smiling charity volunteer holding a tablet

Why attend?

Learn how AI goes beyond Microsoft 365 Copilot:

Discover automation opportunities that reduce admin time and free up resources for frontline services.

See real-world impact with a charity case study:

Learn how Charities Aid Foundation (CAF) is already leveraging AI to streamline operations, enhance accessibility, and improve engagement.

Explore how AI-powered chatbots and automation can enhance donor and beneficiary support:

Find out how Copilot Studio can be used to build custom AI assistants to answer queries, provide support, and automate interactions.

Understand how Azure Native AI can drive transformation:

Learn how advanced AI models and data-driven insights can help charities optimise fundraising efforts, improve reporting, and enhance impact measurement.

Who should attend?

This session is ideal for:

  • Charity leaders and decision-makers looking to embrace digital transformation
  • Fundraising and marketing teams seeking new ways to engage donors and supporters
  • Operations and IT professionals exploring AI-driven efficiencies
  • Finance teams interested in cost optimisation & resource planning
Image of a charity worker talking on a headset and working on a laptop

Real-world AI use cases for charities

Predictive analytics and AI models help identify high-value donors, personalise outreach, and boost fundraising efforts.

AI-driven Copilot Studio bots can answer FAQs, assist beneficiaries, and improve supporter experiences.

AI tools help generate faster, more accurate funding applications and reports, reducing the burden on staff.

AI can triage support requests, prioritise resources, and automate workflows, improving service efficiency.

Agenda

Headshot of Craig Reeder

Welcome and introductions

Craig Reeder, Phoenix

Headshot of Tom Connell

AI and automation beyond M365 Copilot

Tom Connell, Phoenix

Charities Aid Foundation (CAF) case study

Lewis Thomson, Phoenix

Headshot of Tom Connell

Customised chat experiences with Copilot Studio and Agents

Tom Connell, Phoenix

Headshot of Richard Brown

True transformation with Azure Native AI

Richard Brown, Phoenix

Headshot of Craig Reeder

Call to action and next steps

Craig Reeder, Phoenix

Don’t miss out – secure your spot today!

This is your chance to see AI in action, gain practical insights, and get inspired by real-world success stories.

Register now to take the first step in your AI transformation journey!