Canterbury Christ Church University

When the UK went into lockdown during the COVID-19 pandemic, Canterbury Christ Church University needed a flexible, secure, and accessible solution that would support over 18,000 students with individual needs to continue learning remotely.

“By using Azure Virtual Desktop, we had that flexibility in that we could go as big or as small as we wanted and we could have different models of specification at the VMs that we were running as well, which we wouldn’t necessarily have with an on-premise solution”, commented Nick Bryant, Senior Systems Engineer at Canterbury Christ Church University.

Initially Microsoft contacted Canterbury Christ Church University about an incentive scheme to provide matched funding to deliver AVD rapidly in response to the pandemic. Having successfully worked with Phoenix in the past, the university contacted us, and after a preliminary conversation, the concept was rolled out within one to two months as part of their daily infrastructure.

As Microsoft UK Partner of the Year for 2021, we have worked with many organisations to deploy AVD during the pandemic and we were able to use our experience and skills to support Canterbury Christ Church too. Our partnership with Microsoft – and its UK account and technical support teams – gave the university confidence that the solution it was investing in was not only deployed in-line with best practice and industry standards but would also empower the institution and its students to succeed.

Andy Powell, Chief Technology Officer, at Canterbury Christ Church University concluded, “Phoenix Software really do deliver on their promise to actually put their customers first. They work with us to make sure that Microsoft and the investment in that technology is actually leveraged. And, you know, I think that’s absolutely critical to a successful partnership and it delivers for the students.”