Copilot Studio: the value
3 minute read
Kelsey Smith
April 8th, 2025
We know what Copilot Studio is and what it does for your organisation; but what about the value it brings?
Microsoft Copilot Studio takes the traditional uses of AI a step further, enabling you to build and customise AI-powered agents tailored to your needs. But what does that really mean in practice?
Microsoft Copilot Studio allows businesses to create AI assistants (or “copilots”) that help automate processes. These copilots can be built without extensive coding knowledge, making AI more accessible.
The benefits
Get more done in less time
One of the biggest benefits that Copilot Studio brings is time savings. You can not only automate processes, but automate them in a way that is completely tailored to your organisation’s needs, freeing up time tenfold.
You will be able to shift focus to strategic projects and tasks that further benefit your beneficiaries rather than mundane admin tasks. Organisations using AI in their operations report significant reductions in administrative workloads, enabling teams to get more done in less time.
It fits right in
Copilot Studio is designed to fit naturally within your existing Microsoft ecosystem. It integrates with Microsoft Teams, SharePoint, and more to ensure access is easy and seamless.
This is not only another area for time and cost savings, it also encourages faster adoption across teams.
Innovate with ease
Beyond efficiency, Copilot Studio gives organisations the flexibility to grow and innovate.
With simple, low-code environments, Studio makes it easy to develop solutions custom to their organisation. We’ve seen this enable organisations like yours to respond quickly to market changes, make decision-making faster, and gain an edge against competitors. The ability to create custom AI solutions without relying on external developers also reduces costs and speeds up implementation.
Get the most out of Copilot Studio
Using Copilot Studio effectively requires following certain best practices to maximise its capabilities. Here’s how to get the most out of Copilot Studio…
- Make sure to set clear goals by defining the challenges you want to address or the outcomes you aim to achieve. A well-defined purpose will help guide development and deployment
- Start small and launch with a pilot project focused on a specific workflow or department. Once you see positive results, gradually roll it out across other areas
- Customise to fit your needs and take advantage of its low-code capabilities to create solutions that align with your processes
- Prioritise training. A knowledgeable team is key to unlocking the full potential of Copilot Studio
- Regularly assess performance and gather user feedback to refine and enhance functionality over time
- Ensure security and compliance by keeping data protection and regulatory requirements in check to maintain trust and reliability
AI is complex. So where should you start?
Copilot Studio is one of many AI solutions out there, and we understand that it can be a challenge to understand which is right for your organisation.
To ready leaders and businesses for the age of AI, we’ve created a document outlining the true value of AI, including where AI is going, the types of AI, use cases, and the different AI solutions from Microsoft.
This resource is free for you to download. Check it out.
About the author
Kelsey joined Phoenix in late 2022 as the Content and Social Media Apprentice, moving into Content Executive in 2024 after working closely with the Marketing Team to develop her skills in digital marketing. Kelsey’s passion lies in content creation, which is reflected in her contributions across all areas of the business, from external and internal campaigns to our social media accounts.
Kelsey is not only keen to learn about marketing, but also the challenges organisations face and how Phoenix helps them overcome these.