IT asset management (ITAM) solutions
Reduce costs, enhance security, and improve compliance with automated IT asset management solutions from ServiceNow.
Managing your IT assets effectively is key to reducing costs, improving security, and maximising efficiency.
ServiceNow’s IT asset management (ITAM) solutions provide the tools you need to track, manage, and optimise your IT assets throughout their lifecycle.
What is the purpose of IT asset management (ITAM)?
ITAM helps organisations track and manage hardware, software, and cloud assets to ensure they are being used efficiently and cost-effectively. By automating asset tracking and providing full visibility into your IT environment, ITAM reduces risks, eliminates waste, and helps organisations make data-driven decisions about their technology investments.
What are the benefits of IT asset management?
ServiceNow ITAM delivers a range of benefits for organisations looking to optimise their asset management processes:
Cost savings:
Reduce unnecessary spending by reclaiming unused licences and preventing duplicate purchases
Better compliance and security:
Ensure your IT assets meet regulatory requirements and minimise security risks by tracking software licences and hardware inventory
Greater visibility and control:
Gain real-time insights into your IT asset inventory, enabling better decision-making and strategic planning
Automated workflows:
Reduce manual effort and human error by automating asset tracking, procurement, and lifecycle management
Sustainability and efficiency:
Extend the life of your IT assets and support corporate sustainability goals with better asset usage
Use cases for IT asset management
ServiceNow ITAM is used across various industries to improve IT asset lifecycle management, with key applications including:
Track and manage physical IT assets.
Optimise software licensing to ensure you’re getting the most out of what you pay for.
Gain visibility into cloud-based assets and prevent cloud sprawl.
Monitor vendor contracts and IT asset warranties to maximise value.
Automate asset tracking to improve forecasting and prevent unnecessary costs.
Why ServiceNow?
ServiceNow ITAM stands out by offering a unified platform that integrates asset management seamlessly with IT operations and service management. This unique approach provides real-time visibility into the entire asset lifecycle, from procurement to retirement, helping organisations optimise their IT investments.
With its powerful automation and AI capabilities, ServiceNow ITAM minimises manual intervention, reduces compliance risks, and enhances cost efficiency. By centralising asset data and improving resource allocation, ServiceNow enables organisations to make smarter, more informed decisions about their IT assets, ensuring better management, security, and long-term value.
IT asset management FAQs
ITAM is designed to help organisations track, manage, and optimise IT assets throughout their lifecycle. It reduces costs, improves compliance, and ensures IT resources are used efficiently.
ServiceNow ITAM ensures compliance by tracking software licenses, managing audits, and identifying non-compliant assets before they become a risk.
Yes! ITAM helps organisations reduce electronic waste, extend asset lifecycles, and optimise IT resource usage to support sustainability initiatives.
Absolutely. ServiceNow ITAM scales to fit organisations of all sizes, providing the flexibility needed to manage assets effectively, whether you’re a small business or a global enterprise.
Talk to our ServiceNow Specialists today
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