Microsoft Intune

As organisations support hybrid and remote workforces, they’re challenged with managing the different devices that access organisation resources.

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Employees and students need to collaborate, work from anywhere, and securely access and connect to these resources. Admins need to protect organisation data, manage end user access, and support users from wherever they work:

68

of organisations have experienced one or more successful endpoint attacks1

43

of endpoint and security professionals state their organisation actively manages three-quarters of their endpoints2

50

With Microsoft Intune, Endpoint Managers will see time savings of up to 50%3

40

By 2027, endpoint management tools are expected to reduce human effort by at least 40%4

Modern endpoint management: unleashing efficiency and security

Explore our infographic to learn about the importance of modern endpoint management, Microsoft Intune as a leading solution, and how our Managed Endpoints with Intune service supports organisations like yours to meeting their management needs.

Download our modern endpoint management infographic now

What is Microsoft Intune?

Microsoft Intune is a cloud-based service that enables you to manage and secure your mobile devices, apps, and data across your organisation. With Microsoft Intune, you can:

  • Enforce security policies and compliance settings on your devices
  • Deploy and update apps and software on your devices
  • Protect your data from unauthorised access or loss, by controlling how users access and share data, and by wiping data remotely if a device is lost or stolen
  • Monitor and report on the health and status of your devices, such as device inventory, compliance status, or app usage

Microsoft Intune works with a variety of devices, including Windows, iOS, iPadOS, Android, Linux and macOS. You can manage your devices from a single web-based console or integrate with other device management platforms like Microsoft Configuration Manager.

When we started on this Cyber Essentials journey, we recognised that we needed to integrate our systems with a single authentication service to simplify our implementation of MFA. We therefore chose to deploy Microsoft Intune to simplify user authentication with our existing deployment of Microsoft Entra ID. Prior to deploying Entra ID we couldn’t see if a password was compromised, if software was out-of-date, OS out-of-date, etc. Ultimately, we had no oversight as to which logins or devices were risky to us. Entra ID and Intune changed all that.”

Paula Vickers, Director of CCSS – Middlesex University

Read our full Middlesex University case study now

What are the benefits of Microsoft Intune?

Microsoft Intune offers many benefits for organisations that want to embrace the modern workplace, where employees can work from anywhere, on any device, and access the apps and data they need. Some of the benefits are:

With Microsoft Intune, your employees can work with the devices and apps they like, and still get to the resources they require. Intune also makes it easy to set up and enrol devices and lets users take care of their own devices.

Microsoft Intune eliminates the reliance on in-house infrastructure and management tools and uses the strength and flexibility of the cloud. Microsoft Intune also works with other Microsoft cloud services, such as Entra ID, Microsoft 365, Microsoft Configuration Manager, Defender for Endpoint and Security Copilot, to offer a coherent and smooth management experience.

Intune helps you secure your data and devices from threats, by applying security policies and compliance settings, and by showing and managing your device environment. Intune also supports conditional access, which lets you allow or block access to your data depending on the device, user, app, or location.

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Enabling operational excellence across your device estate

Our Managed Endpoints with Intune managed service enables you to benefit from all of the capabilities in Microsoft Intune, providing platform management as well as device and application updates and changes, plus technical guidance to ensure that you’re fully supported. The service integrates with your existing teams to manage complex higher-level administration, preventing problems from escalating, and is delivered against a trusted service framework with managed third-line dedicated backing.

Managed Endpoints with Intune is designed to support your IT operations across the lifecycle of your device estate. This includes:

  • Assisting your organisation with device onboarding and provisioning
  • Software deployment
  • Operating system updates
  • Policy management
  • Compliance reporting

Microsoft Intune Suite

Microsoft Intune Suite adds vital features for managing and securing advanced endpoints to Microsoft Intune. You can get the Intune Suite components as an add-on, which include:

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Endpoint Privilege Management

Endpoint Privilege Management helps you move towards zero trust by enabling your organisation to have a wide range of users operating with minimum privilege, while still allowing them to perform tasks that your organisation permits to maintain productivity.

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Enterprise App Management

Enterprise Application Management offers an Enterprise App Catalog of Win32 applications with preconfigured settings for installation, requirements, and detection, making the application management experience easier and more efficient.

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Advanced Endpoint Analytics

Microsoft Intune Advanced Analytics is a collection of analytics-based features that help IT admins monitor, predict, and enhance the experience of the end users.

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Remote Help

Remote Help is a solution that uses the cloud to provide safe help desk connections with different access levels based on roles.

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Microsoft Tunnel for Mobile Applications Management

Microsoft Tunnel for Mobile Application Management allows devices that use Android or iOS, and that are not registered with Microsoft Intune, to connect to the Microsoft Tunnel VPN gateway.

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Microsoft Cloud PKI

Microsoft Cloud PKI is a cloud service that makes it easy and automatic to manage the certificates of devices managed by Intune. It sets up a unique PKI for your organisation and takes care of certificate creation, renewal, and cancellation for all platforms that Intune supports.

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Mobile Firmware-over-the-air update

With firmware over-the-air (FOTA) update, you can wirelessly upgrade the firmware of devices that support this feature with more flexibility.

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Managing specialty devices

Specialised devices management is how to manage, set up, and secure devices that have a specific function, such as AR/VR headsets, big smart-screen devices, and meeting devices for conference rooms.

Why Phoenix for Microsoft Intune?

Phoenix is a member of the Microsoft Security and Management Elite Partner Program. The invite-only programme is targeted at key Microsoft partners that are dedicated to delivering customised solutions and services across security, management, identity, and compliance.

By partnering with Phoenix, Microsoft’s 2023 Microsoft Modern Endpoint Management Partner of the Year, you can leverage specialist support, tailored solutions, and maximise the benefits of modern management across cloud endpoint solutions.

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Wirral Council are grateful for the support provided by Phoenix in our transition to true Microsoft modern management. Their expertise and guidance were invaluable in helping us overcome our challenges and achieve our desired outcomes. From the initial workshop to the final implementation, Phoenix was with us every step of the way. Their ability to pivot and adapt to our changing needs was impressive, and their focus on security and compliance gave us peace of mind.”

Helen Wynne-Jones, IT Services Manager – Wirral Council

Our Microsoft accreditations

Microsoft Solutions Partner - Security - Logo Microsoft Solutions Partner - Security (All) - Logo Microsoft 2021 UK Partner of the Year Winner Logo Microsoft 2023 Modern Endpoint Management Partner of the Year Winner Logo Microsoft Intelligent Security Association Logo Microsoft Solutions Partner - Security - Logo Microsoft Solutions Partner - Security (All) - Logo Microsoft 2021 UK Partner of the Year Winner Logo Microsoft 2023 Modern Endpoint Management Partner of the Year Winner Logo Microsoft Intelligent Security Association Logo

Microsoft Intune FAQs

A modern endpoint solution is anything that links to and shares data with computer networks, such as devices, apps, operating systems, or other technologies. Today’s endpoint solutions are important parts of end-user computing – a broad term that covers the plans, solutions, processes, and rules for helping employees work together and perform well no matter where they are.

Microsoft Intune is a cloud-based endpoint management solution. It controls user access to organisational resources and makes it easy to manage apps and devices across your various devices, such as mobile devices, desktop computers, and virtual endpoints.

Microsoft Intune Suite unifies mission-critical advanced endpoint management and security solutions into one simple bundle. Microsoft Intune Suite simplifies endpoint management experience, improves overall security posture, and keeps people at the centre with exceptional user experiences. As Microsoft Security and Microsoft 365 are deeply integrated with the Intune Suite, IT and security teams are empowered with data science and AI to increase automation, helping them move simply and quickly from reactive to proactive in addressing endpoint management and other security challenges.

Safeguard and control endpoints from a single location

Embrace modern endpoint management for a secure and productive future with Microsoft Intune. Book a call with our Endpoint Specialists today.

You can also email us at [email protected] or call 01904 562200 – whatever works best for you.

1. https://expertinsights.com/insights/50-endpoint-security-stats-you-should-know/
2. https://www.microsoft.com/en-us/security/blog/2023/03/01/the-microsoft-intune-suite-fuels-cyber-safetyand-it-efficiency/
3. https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RW10vM6
4. https://www.gartner.com/doc/reprints?id=1-2AOBYKDE&ct=220726&st=sb&culture=enus&country=us&culture=en-gb&country=gb
5. https://learn.microsoft.com/en-us/mem/intune/fundamentals/intune-planning-guide
6. https://techcommunity.microsoft.com/t5/microsoft-intune-blog/microsoft-intune-customer-adoption-pack-isnow-available/ba-p/679866