Gamma Communications is a leading provider of unified communications and business collaboration solutions, catering to the needs of organisations across various industries. With a comprehensive suite of products and services, Gamma Communications aims to enhance communication, collaboration, and productivity for organisations of all sizes.
Gamma is committed to delivering reliable, scalable, and innovative solutions tailored to meet the evolving needs of modern organisations. Gamma’s solutions encompass a wide range of communication tools and services, including cloud-based telephony, voice, data, and mobile solutions. These offerings are designed to help you simplify your communication processes, reduce, costs, and increase flexibility.
Unified Communications (UC) Solutions
Gamma’s UC Solution is a comprehensive suite of applications and services designed to streamline and enhance your workspace. By integrating various communication channels into a single platform, Gamma Communications enables organisations to improve collaboration, productivity, and efficiency across your operations.
Microsoft Teams Direct Routing is the flexible, accessible, and cost-effective alternative to Microsoft Calling Plans, allowing organisations to make calls within Microsoft Teams using SIP trunks to route the calls.
Microsoft Teams Direct Routing provides connectivity to Microsoft Teams’ tenant, enabling full PSTN breakout on the public telephone network. Connection from Microsoft Teams to Gamma Communications network is via an IP connection and is delivered as an end-to-end service with high availability.
- Enable agile working: enhance your ability to promote flexible and remote working
- Advanced management information: retrieve relevant data related to your productivity, call patterns, call handling, and caller behaviour
- Lowered telephony costs: maximise your M365 licensing costs by adopting a cheaper alternative to Microsoft Calling Plans
Gamma Operator Connect brings PSTN calling to Microsoft Teams. It enables small to medium sized organisations to make phone calls and audio conference calls through Teams from a desktop, laptop, or mobile phone via their operator-managed service, simplifying comms and improving the user experience for all employees.
- Save on infrastructure costs: manage your calls within the Gamma network and on the cloud so you never miss a call
- 24/ 7 UK-based support: around-the-clock support is available for your organisation through the Operator Excellence Programme
Gamma Communications FAQs
Gamma Communications are a provider of cloud communication services and support organisations with unified communications, hosted phone systems, and internet connectivity solutions.
Gamma aims to provide organisations with secure and efficient collaboration and end-to-end business communication solutions through its suite of Unified Communications, connectivity, and mobile services.
Operator Connect is a service that allows organisations to use Microsoft Teams as their phone system, with Gamma as their operator. Operator Connect enables users to make and receive calls directly from Teams, without needing any additional hardware or software.
With Operator Connect, organisations can enjoy the benefits of cloud-based communication, such as scalability, flexibility, and cost-efficiency, while leveraging the features and integrations of Teams, such as chat, video, and file sharing.
Microsoft Teams Direct Routing is a service that allows organisations to connect their existing phone lines and numbers to Teams, using Gamma as their voice provider.
This way, users can make and receive calls from any device using the Teams app, while keeping their existing contracts and infrastructure. With Direct Routing, organisations benefit from the reliability and expertise of Gamma, as well as the enhanced functionality and security of Teams.