ServiceNow
Digitise and simplify your technology to improve experiences, create new value, and innovate speed. Introducing ServiceNow.
With its revolutionary Now Platform®, ServiceNow enable you to optimise processes, connect data and silos, and accelerate innovation on its platform built for digital transformation. Now Platform® gives you access to several workflows, according to your organisation’s needs:
- Technology Workflows: streamline your productivity and accelerate digital transformation, digitising, securing, and adapting your technology into one easily accessible management platform
- Employee Workflows: drive collaboration, increase business performance, and empower employees with simplified Employee Workflows to unlock talent potential
- Customer and Industry Workflows: boost positive customer experiences and simplify collaboration processes to inspire long-term loyalty and increase profits
- Creator Workflows: build tailored, collaborative apps designed to create effective workflows, increasing productivity, revolutionising processes, and simplifying tasks
Our ServiceNow offerings
As a ServiceNow reseller, we provide tailored ServiceNow solutions to public sector organisations looking to implement IT management best practices.
Transform the impact, speed, and delivery of IT. Provide resilient services that increase productivity and create amazing experiences wherever your employee’s work.
ITAM solutions are designed to innovate the way organisations manage their IT services. With organisations implementing an increasing number of services to combat security threats or streamline approaches, it can become increasingly difficult to keep track of, update, and implement services. Simplify this management process with ServiceNow ITSM.
Modernise IT operations with visibility, insights, and intelligent remediation. Identify and solve issues before they occur with cross-team automation workflows.
ITOM solutions are a suite of tools designed to streamline and optimise the way organisations manage their IT infrastructure and operations. They encompass various modules that help automate tasks, monitor performance, and resolve issues across the IT landscape. From managing assets and configurations to overseeing cloud resources and automating workflows, ServiceNow ITOM solutions aim to enhance efficiency, reduce downtime, and improve the overall reliability of IT services within an organisation.
Optimise technology asset investments across software, hardware, and cloud. Gain visibility and automated workflows at every stage of the asset lifecycle.
ITAM is geared towards effectively handling an organisation’s IT assets throughout their lifecycle. It involves tracking, managing, and optimising the use of hardware, software, and other technology assets.
By providing visibility into assets utilisation and lifecycle, ServiceNow ITAM aids in making informed decisions, reducing unnecessary spending, and maintaining regulatory compliance across the IT infrastructure.
Why Phoenix?
For over 30 years, Phoenix has enabled digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. By understanding its customers’ goals, Phoenix delivers outcome-focused IT solutions that make a difference to the lives of UK organisations’ employees, service users, and communities.
As a leading IT solutions and managed service provider in the UK, our partnership will transform how the sector delivers services to its employees, patients, students, tenants or partners.
ServiceNow FAQs
ServiceNow is a cloud-based platform that provides IT solutions and services for organisations of all sizes. ServiceNow enables digital workflows that automate and streamline tasks, improve efficiency, and enhance user experience. ServiceNow offers various modules and applications to manage different aspects of IT, such as service management, operations management, asset management, security, and governance.
ServiceNow ITOM is a suite of tools that helps organisations manage their IT infrastructure and operations. It automates tasks, monitors performance, and resolves issues across the IT landscape. It also provides visibility and insights into the health and availability of IT services, as well as intelligent remediation for faster resolution. ServiceNow ITOM aims to improve efficiency, reduce downtime, and optimise IT resources.
Talk to our ServiceNow Specialists now
Arrange a free chat with one of our ServiceNow Specialists to discuss how ServiceNow will optimise your organisation’s processes and drive collaboration across your workforce.
You can also email us at [email protected] or call 01904 562200 – whatever works best for you.