ServiceNow

Digitise and simplify your technology to improve experiences, create new value, and innovate speed. Introducing ServiceNow.

With its revolutionary Now Platform®, ServiceNow enable you to optimise processes, connect data and silos, and accelerate innovation on its platform built for digital transformation. Now Platform® gives you access to several workflows, according to your organisation’s needs:

Technology Workflows: streamline your productivity and accelerate digital transformation, digitising, securing, and adapting your technology into one easily accessible management platform
Employee Workflows: drive collaboration, increase business performance, and empower employees with simplified Employee Workflows to unlock talent potential
Customer and Industry Workflows: boost positive customer experiences and simplify collaboration processes to inspire long-term loyalty and increase profits
Creator Workflows: build tailored, collaborative apps designed to create effective workflows, increasing productivity, revolutionising processes, and simplifying tasks

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Our ServiceNow offerings

As a ServiceNow reseller, we provide tailored ServiceNow solutions to public sector organisations looking to implement IT management best practices.

IT service management (ITSM) solutions

Discover how ServiceNow ITSM streamlines IT operations, enhances service delivery, and boosts efficiency with automation and real-time insights.

IT asset management (ITAM) solutions

Optimise IT asset tracking with ServiceNow ITAM. Reduce costs, enhance security, and improve compliance with automated IT asset management solutions.

IT operations management (ITOM) solutions

Optimize IT operations with ServiceNow ITOM. Gain real-time visibility, automate workflows, and prevent issues before they impact your organisation.

Why Phoenix?

For over 30 years, Phoenix has enabled digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. By understanding its customers’ goals, Phoenix delivers outcome-focused IT solutions that make a difference to the lives of UK organisations’ employees, service users, and communities.

As a leading IT solutions and managed service provider in the UK, our partnership will transform how the sector delivers services to its employees, patients, students, tenants or partners.

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As one of a select few partners chosen for strategic investment, this partnership highlights our shared commitment to fostering growth, innovation, and value. Together, we’re dedicated to helping our customers navigate change, embrace innovation, and achieve their goals.”

Louis Way

Regional Resell Partner Manager, UK&I, ServiceNow

ServiceNow FAQs

ServiceNow is a cloud-based platform that provides IT solutions and services for organisations of all sizes. ServiceNow enables digital workflows that automate and streamline tasks, improve efficiency, and enhance user experience. ServiceNow offers various modules and applications to manage different aspects of IT, such as service management, operations management, asset management, security, and governance.

ServiceNow ITOM is a suite of tools that helps organisations manage their IT infrastructure and operations. It automates tasks, monitors performance, and resolves issues across the IT landscape. It also provides visibility and insights into the health and availability of IT services, as well as intelligent remediation for faster resolution. ServiceNow ITOM aims to improve efficiency, reduce downtime, and optimise IT resources.

Talk to our ServiceNow Specialists now

Arrange a free chat with one of our ServiceNow Specialists to discuss how ServiceNow will optimise your organisation’s processes and drive collaboration across your workforce.

You can also email us at [email protected] or call 01904 562200 – whatever works best for you.