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Adobe

As an Adobe partner, we’re passionate about supporting organisations to create, deliver and optimise content and applications with Adobe solutions.

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Our long-standing relationship with Adobe and dedicated Adobe licensing specialists enables us to provide our customers with the best service and support for Adobe software licensing in the UK.

As an Adobe Platinum Partner, we benefit from a direct trading relationship with Adobe and live access to its systems – which means we have the latest pricing and management information at our fingertips.

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Adobe Best Retention Program EMEA 2023

“Congratulations to Phoenix Software on their recognition for Best Retention Program 2023 at the Partner Connect Awards. Phoenix has shown exceptional improvement in retention rates over the past year, and their active involvement in all Adobe initiatives in the Adobe Partner Connect program plus their managed services expertise highlights their commitment to success. Phoenix has truly demonstrated their dedication to delivering exceptional results. The Adobe Partner Connect awards acknowledge outstanding successes of our partner community and are a fantastic opportunity to celebrate their incredible achievements. These partnerships and our continued mission to change the world through digital experiences is why we come together and celebrate our partner community every year.”

Jo Laking, Senior Director B2B Partner Sales & Transformation EMEA, Adobe

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Our Adobe workshops are award winners!

We are thrilled to announce that we have won Adobe’s EMEA Best Services Program 2024 Award at Adobe Partner Connect.

This recognition is a testament to our unwavering commitment to delivering exceptional service and innovative solutions to our customers.

Adobe EMEA Best Services Program 2024 logo

Phoenix is a long-standing Tier 1 Worldwide Platinum partner of Adobe who recognise the strength and benefits that our portfolio affords their customers across our three key market segments within Creative and Document Cloud. Phoenix specialism is education and government where they are one of our leading partners, who continue to go from strength to strength through supporting the needs of our current and future generations with their demonstrable understanding of these markets and a proven life cycle management process.”

Rafał Maciejewicz

Director of Partner Sales – Adobe EMEA

Adobe FAQs

We are an Adobe Platinum Partner and can support you with all Adobe licensing regardless of your organisation size or sector. We also offer Adobe workshops and training solutions within Adobe’s Document Cloud and Creative Cloud applications to drive user adoption and engagement within your organisation.

Phoenix offers a wide range of Adobe workshops and training solutions, catered around Adobe’s Document Cloud and Creative Cloud applications. Our workshops and training resources encourage behavioural changes and showcases how the technology benefits your organisation and its workforce.

Find out more about our Adobe workshops

Yes, there is a free version of Adobe Express where you can access some of the great features on offer including templates, fonts, images and elements. However, to access all features and content you would need to upgrade to a Premium version.

K-12 students and teachers can benefit from an Adobe Express Premium licence for free.

Find out more here

Under the Adobe VIP Program, you have access to 24×7 Adobe support and one-to-one expert sessions with an Adobe Specialist. We would always recommend that these would be used as first line support for any product or technical queries.

The Phoenix Adobe Team are on hand to support with product and licensing questions, along with admin console, licence management and training requirements.

You can add to your subscription at any time and your additional licences will be pro-rated to your anniversary date, so you are only paying for the time that you will be using them up until your next renewal. It is at your renewal period where you can reduce your licence count down, and only renew the licences that you need, this prevents you paying for licences you aren’t going to need.

Non-profit organisations and Housing Trusts qualify for education discounts under Adobe VIP agreements. There are also ‘Linked Memberships’ that are available for NCVO and National Housing Federation members, that offer a higher level of discount than an organisation may qualify for on their own.

For schools, academies, colleges and universities there are multiple discount structures depending on the type of user and institution, our Education Specialist will be able to discuss these with you in more detail.

Licence management is all through the Adobe Admin console. This is a central hub where you can manage all your Adobe subscription products. Import, group and manage users, then set up product profiles to simplify assigning licences. You can also manage software updates through the Admin Console so that these are downloaded as and when you decide.

There are many benefits of purchasing Adobe licences through Phoenix. Your Account Manager has completed various levels of Adobe product and licensing training, and we have a dedicated Adobe Team that can assist you with your every needs. Where your query requires us to lean on Adobe directly, we have strong long-standing relationships with our Adobe Business Manager, Education Specialist and various product leads. In addition to this our Adoption Change Management Team have a catalogue of services covering Creative Cloud, Acrobat, and Acrobat Sign training.

To get started, contact your Account Manager or use the form below to get in touch with our Adobe Team.

Get in touch today

Discover how we can support your organisation by booking a call with one of our Adobe Specialists today!

You can also email us at [email protected] or call 01904 562200 – whatever works best for you.