Managed Backup Service

Protect your organisation’s critical workloads and data while ensuring your services can rapidly recover services in the event of a disaster with our Managed Backup Service.

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The importance of data backup

Data backup is crucial part of your data protection strategy and is increasing in importance as we all continue to store and access more data.

Backups provide your organisation with a safety net against human error, threat actors, data corruption, hardware failure, and natural disasters, and will help you to recover effectively in the event of data loss.

Without an up-to-date, reliable backup strategy, your organisation is at risk of losing valuable data, disruption to essential services, and the potential breach of data protection laws.

How does our Managed Backup Service work?

Our managed backup services, delivered in partnership with Harbor, make it easier to protect your organisation’s critical data.

The service utilises world leading backup technologies and specialist engineers to deliver a fully managed service that enables your IT Teams to focus on other priorities.

We deploy and manage your backup services, giving you a trusted partner for managing data risk. Your file systems, applications, and virtual server data are protected 24/ 7 with our Data Specialists ensuring data recovery is rapid and reliable.

Benefits of our Managed Backup Service

Our Managed Backup Service enables you to reduce the risk of on-premises backups, saves hassle and time in managing backups in-house, refocuses your IT department to your core business outcomes, and gives you complete control with reports and alerts.

managed backup services make it easy to efficiently scale-up your data backup without being restrained by CAPEX demands

we can store multiple data copies at a location of your choice from on-site appliances to public clouds such as Azure and AWS

you gain complete piece of mind with secure and delegated access rights and permissions

we give you the option to deploy hybrid on-premises appliances to benefit from reliable on-site data recovery

our specialist engineers and data recovery specialists are on hand 24/ 7 for all your backup needs and requirements

our intuitive web portal enables you to monitor backup status, coverage, success rates, and consumption via alerts, notifications, and reports

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Image of an IT professional working on a server
Image of an IT professional working on a laptop in a server room
Image of an IT professional working on a laptop
Image of an IT support professional talking on a headset
Image of an IT support professional talking on a headset

Additional features of our Managed Backup Service

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Service agility:

our fully managed service offers multiple tiers of service and functionality

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Ease of management

a single unified interface for management of data policies and reporting

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Leading service methodology and execution:

backed by ITIL process and ISO27001 certification

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Concise reporting:

enabling security for clients in completion and ownership of data protection

Integration with Microsoft 365 and Power Platform icon

Strict SLAs:

proactive management platform with stringent SLAs (with penalties)

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Highly-resilient data centres:

UK-based, highly resilient Tier 3 data centres

Why Phoenix for your managed data backup?

Our team of Managed Data Specialists work around the clock to ensure organisations of all sizes and applications receive the protection they require. With over 30 years of experience in both the public and private sectors, we fully understand the importance of our customer’s data and what it takes to keep it safe.

As a managed service provider, we have ensured that we have the accreditations and frameworks in place in order to support your organisation with its priorities and ensure you’re compliant.

Talk to our Managed Backup Specialists today

Arrange a free chat with one of our Managed Service Specialists today to look at how you’re currently backing up your organisation’s data and how our Managed Backup Service will give you improved protection, flexibility, and reliability.

Alternatively, please email us at [email protected] or call 01904 562200 and one of our specialists will be in touch to discuss your requirements.