Housing associations
Modernising to give back to the people and communities you serve with innovative housing association IT solutions.
Phoenix have worked with customers in the housing sector for over 30 years, developing strong relationships with housing associations across the country.
We have invested significantly in the development of frameworks and partnerships with key vendors in our industry to help housing customers reduce expenditure where possible. Through these partnerships and the growth of our in-house offerings, we are in a strong position to support our housing customers with their digital transformation strategies and move towards a more streamlined, agile, and mobile workforce.
By working with our customers from the point of strategy creation, we are able to advise and assist in adopting a strategy based on a range of cloud, cyber security, data management, physical security, and ongoing IT support.
Addressing the challenges of the housing sector
Engage more effectively with tenants
Enable diversity, accessibility, and inclusion within the organisation and for staff and tenants
Provide solutions for legacy apps that may not yet be cloud-ready
Streamlining of resources due to mergers and acquisitions
Do more with your technology for less
Help housing associations reach their full potential through better technology
Supporting UK housing associations
Case study: creating a positive impact in the community
Joseph Rowntree Foundation creates impact in the community by providing more people with care, saving money with their move to Microsoft Azure.
Andy Veale, Director of Technology and Change at Joseph Rowntree Foundation, comments on the cost saving features of Microsoft Azure, “Roughly, there is a 50% saving in certain areas of our current IT expenditure by moving to the cloud – so we get more for less.”
Case study: security for a higher cause
For Shelter, protecting the personal data of the people it supports is not just critical for their safety, but also in maintaining Shelter’s reputation as a trustworthy organisation that can be relied upon in times of need.
To ensure the protection of its data, Shelter and Phoenix created a strategic partnership to implement Microsoft’s Sentinel Security Information and Event Management (SIEM) system.
“We exist to defend the right to a safe home and fight the devastating impact the housing emergency has on people and society. We do this with campaigns, advice, and support – and we never give up. We believe that home is everything.”
Supporting the future with IT solutions for the housing sector
Managed services built to support your IT team, leading to optimisation, efficiency, and improved service delivery.
By leveraging managed services, housing associations can seamlessly, and at significantly lower cost, extend their in-house teams; as well as benefit from skills transfer and best practice guidance from specialists in these fields. You will be able to focus on core responsibilities while ensuring your IT infrastructure is optimised, scalable, and compliant with regulatory standards.
Explore our managed IT services
No matter where you are on your infrastructure optimisation journey, we are here to help, assess, manage, and innovate.
As more housing organisations move business critical data and applications to the cloud, the ability for employees to securely connect and access data and services is key to operational efficiency, effectiveness, and employee productivity.
With any migration of services to the cloud, it is critical that costs are known in advance, and that they remain optimised and predictable at all times. Phoenix can help at each stage in the journey, from initial design, through to migration and ongoing support – keeping a focus on cost, and minimising risk to the business.
Find out more about our cloud solutions
Many housing associations have objectives to attain industry recognised certifications for security and governance such as Cyber Essentials, ISO, CIS, and CAF. However, some organisations find it difficult knowing which is the most appropriate framework for them to work towards and what happens if they don’t get certified.
With simple, tailored cyber security solutions designed specifically to meet the needs of the housing sector, you will not only meet these standards but surpass them, ensuring full protection for both employees and customers. Our dedicated Governance, Risk, and Compliance Team are able to assist with a range of activities to help organisations bolster their security posture.
Explore the cyber security solutions for you
In today’s hybrid working world, organisations rely more now than ever on technology to facilitate business operations, and it is crucial therefore that technology in the digital workplace is viewed as an enabler.
Digital workplace solutions include accessibility, employee experience, device management, collaboration, and more. These tools allow employees to access and share information efficiently, regardless of their location, and lead to improved employee and customer experiences.
By staying ahead of the game and modernising, you will see efficiencies and benefits across your organisation.
Discover digital transformation for you
Automation and optimisation are the main uses of AI. When utilised by the housing sector, AI can be used for data management, administrative tasks, and as a support solution for tenants.
In a time where budgets are being reduced, and teams are being asked to do more with less resources, AI integration leads to more proactive property management and operations, benefiting both employees and beneficiaries.
As one of the few organisations in the UK to be part of Microsoft’s Early Adopter Program for Copilot for Microsoft 365, Phoenix is well positioned to support customers with all stages in their assessment of AI capabilities.
Explore our AI capabilities
Partnered with Verkada, we offer a hybrid-cloud approach to protecting your physical presence.
Verkada’s technology solutions are smooth, sophisticated, and effective. Their products are about creating a connected, safe, and smart living and working environment.
Explore Verkada's offerings
True partnerships. Remarkable outcomes.
Housing IT solutions FAQs
Technology is widely integrated into the housing sector, offering solutions in areas like data management, security, and efficiency. With housing association IT solutions, you will facilitate collaboration, safeguard sensitive information, and enhance resident experiences through streamlined processes.
As sectors continue to innovate, housing organisations have streamlined operations, enhanced data management, and improved security measures following the increased use of modern IT solutions. These advancements have reshaped operations within the housing sector, driving innovation and efficiency across various areas of the industry.
IT can be a complex world, and many organisations find it difficult to know which solutions they need to get the results they want. To determine the best solutions for your organisation, start by understanding your current challenges and defining clear objectives. Research available options, considering factors like features, scalability, and cost.
By following a structured approach, you will identify and implement the most effective technology solutions. Phoenix’s in-house team is strategically designed with dedicated resources who can support customers in areas including cloud transformation, security, governance, risk, and compliance, adoption and change management, and asset management and optimisation.
Our housing specialists are here to help
Looking to invest in IT solutions to optimise, revolutionise, and simplify? Get in touch with our housing specialists to explore the solutions available to you.
You can also email us at [email protected] or call 01904 562200 – whatever works best for you.