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About Phoenix

about phoenix

In today’s digital era, leveraging IT empowers organisations of all sizes to innovate, evolve, and provide seamless, connected services to their stakeholders – whether they are employees, service users, customers, patients, tenants, or students.

At Phoenix, we specialise in providing IT solutions and managed services to meet the unique objectives of each organisation that we work with. Our approach focuses on modernising workplaces through the utilisation of cutting-edge technologies such as cloud and hybrid infrastructure, AI, cyber security, collaboration, and productivity solutions.

about phoenix

We empower and inspire our people to fulfil their potential so they can help our customers make smarter buying decisions and meet their business objectives through technology.

Phoenix Software Mission Statement

So, what does that mean?

Technology is complicated, and it changes fast. For our customers, that combination can be a real headache.

Our customers are busy doing really important things like saving lives, protecting people, building new products, and creating new services. To be really good at what they do, they need simple, honest, and expert advice on how technology helps them do it.

That’s what we do – we make the complicated simple.

about phoenix
Image of Phoenix Software employees stood at a town hall
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431

employees

phoenix offices

3

offices

years of phoenix

34

years in business

customers

900+

partners

penetration testing

900+

accreditations*

*Phoenix are accredited with all of our partners, but work strategically and have top tier partner status with over 100

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3,300+

customers

Putting our people first

Employees are the heart of our business – driving both ours and our customers’ success.

Employee wellbeing, personal success, and great experiences are elements we constantly work to include and improve on, with 96% of our employees confirming that Phoenix has a good working environment. By providing tools and resources based on employee suggestions, we ensure everyone feels looked after and appreciated in their role.

99

confirmed that people here treated fairly regardless of sexual orientation

98

confirmed that people here are treated fairly regardless of their race

97

believe that when you join the company, you are made to feel welcome

“Unique is definitely how I would describe Phoenix. Phoenix is not a typical 9-5 workplace. Everyone goes above and beyond for their customers and colleagues – but that isn’t to say we are all work. The social side to Phoenix really goes hand in hand with their day-to-day work. From the Christmas parties to monthly departmental socials, year-end parties, and so much more – there is always another event to look forward to.”

Abbey Simpson, Service Desk Manager

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Our valued behaviours

Most companies talk about values on their website and on their office wall as their way of explaining what their company culture is like… but we don’t think that’s enough.

At Phoenix we care about valued behaviours. Think of them as the foundations of our culture. These behaviours are our DNA, our personality as a company. They help guide everyone in Phoenix in how to create success for their customers, partners, suppliers, and for each other.

Our valued behaviours help #TeamPhoenix to navigate everything from making day-to-day decisions to solving big, complex, new challenges.

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We’re passionate about employees and our customers

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We act with integrity at all times

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We work together and collaborate across all teams

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We’re kind and respectful to all people, all of the time

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We get business done and have fun doing it!

What our partners say

Partners play a pivotal role in our success. They extend our reach and capabilities, allowing us to offer a broader range of solutions and services to our customers. Additionally, partners bring specialised expertise and insights that complement our offerings, enabling us to deliver tailored solutions that address specific customer needs.

“Phoenix has made a phenomenal transition over the past few years from a licensing specialist to an Azure Expert Managed Service Partner focused on delivering remarkable outcomes. Their focus on culture and putting inclusivity at the heart of what they do, has really shone through in all the interactions with the Phoenix team. I’m really looking forward to seeing the partnership grow further in the months and years ahead.”

Orla McGrath, Global Partner Solutions Lead, Microsoft

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“Phoenix is a long-standing Tier One Worldwide Platinum partner of Adobe who recognise the strength and benefits that our portfolio affords their customers across our three key market segments within Creative and Document Cloud. Phoenix continues to go from strength to strength through supporting the needs of our current and future generations with their proven life cycle management process.”

Rafał Maciejewicz , Director of Partner Sales, Adobe EMEA

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“Phoenix are key to our overall business and have consistently shown growth, year on year in their verticals. Their success with Sophos not only comes with in-depth knowledge, but a strong partnership between our organisations. Phoenix leverage our partner program and are committed to achieving the best for their customers through our strong partnership.”

Martyn Brownlie, Channel Director, UK&I, Sophos

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Our Culture Blueprint

Our culture is the cornerstone of our success, reflecting our values, beliefs, and collective spirit. We prioritise a culture of collaboration, innovation, and inclusivity, where every team member is valued, empowered, and inspired to contribute their best work.

Our culture fosters creativity, resilience, and a sense of belonging, driving our collective efforts towards achieving our mission and delivering exceptional value to our customers. It serves as the foundation of our identity, guiding our actions, decisions, and interactions, and propelling us forward on our journey of growth and excellence.

We’ve created our Culture Blueprint to help you get a feel for what it’s really like to be part of #TeamPhoenix and work in the tech industry.

Check it out and take a look at our vacancies to see if there is something for you.

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Work with #TeamPhoenix

Want to work at Phoenix? Click below to view our current vacancies and opportunities.