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Managed Disaster Recovery Service

Immediately respond to worst case scenarios and protect your data from downtime with our Managed Disaster Recovery Service.

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Why do organisations need a disaster recovery strategy?

Having a disaster recovery strategy in place is a key part of any organisation’s business continuity. It focuses entirely on supporting the recovery and backup of your IT systems and data, so you’re back up and running if there’s substantial downtime.

This downtime can be caused by a variety of circumstances, including natural disasters, system failure, cyber attacks, or human error. Organisations that have a formal disaster recovery strategy are able to reduce how long their systems are interrupted, recover at a faster rate, and return to normal working order quickly.

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How does our Managed Disaster Recovery Service work?

Our Managed Disaster Recovery Service, delivered in partnership with Harbor, gives you more ways to protect critical workloads with a consistent disaster recovery process.

Our intuitive, cloud-based portal enables you to test disaster recovery (DR) with zero impact on your production systems and leverage leading cloud providers, including Microsoft Azure and Amazon Web Services (AWS). From a single console, you gain complete control over all your sites and can easily recover from ransomware, corruption, and any other disaster.

Our team of experienced engineers are available 24/ 7 to support live invocations and schedule tests or general enquiries, being there for you no matter what. This purpose-built disaster recovery service, powered by Zerto, enables you to leverage UK-based data centres and leading cloud providers. This can drastically reduce capital costs, eliminate time spent acquiring hardware and training staff, and provides a reliable disaster recovery service.

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Benefits of our Managed Disaster Recovery Service

with the Managed Disaster Recovery Service, you will no longer need a time consuming, expensive second site in case of disaster. Instead, backup information will be stored in a Habor data centre, leading to efficiencies, time savings, and reduced costs

gain access to one-click failover testing and failback at any time of day, with specialist consultants available to assist 24/ 7

detailed service level reporting or DR testing for executive management and governance

zero impact testing of failover process

full adherence to aggressive RTO/ RPO requirements

recovery point objectives measured in seconds and recovery time objectives measured in minutes – guaranteed Service Level Agreement (SLA) of four hours

simple post-DR return to business-as-usual to ensure you get back to normal as soon as possible after a disaster

single source, multiple destinations

point in time recovery to consistent pre-attack points

maintain application integrity across all application components

Image of an IT support professional talking on a headset
Image of an IT support professional talking on a headset
Image of a data protection specialists working on a laptop in a server room
Image of an IT support professional talking on a headset
Image of an IT support professional talking on a headset
Image of an IT support professional talking on a headset
Image of an IT support professional talking on a headset
Image of an IT support professional talking on a headset
Image of two IT security professionals working on a computer
Image of an IT support professional talking on a headset

Additional features of our managed disaster recovery service

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Service agility:

our completely managed service provides various levels of service and features to ensure full flexibility and customisation

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Simplified management:

a unified interface streamlines data policy management and reporting

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24/ 7 proactive service management:

the service empowers users to concentrate on more important recovery tasks

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Top-tier service methodology and implementation:

supported by ITIL processes and ISO27001 certification, the service is fully comprehensive and compliant

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Clear reporting:

the service facilitates client security through comprehensive and accountable data protection

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Strict SLAs:

proactively managed platform with strict SLAs

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Highly robust data centres:

all data centres are Tier three and located in the UK with highly resilient security

Why Phoenix for your disaster recovery service?

With a dedicated team of Disaster Recovery Specialists, Phoenix is on hand to support your organisation to prevent long-lasting downtime and ensure your organisation is returned to normal working order rapidly.

Phoenix has decades of experience supporting public and private sector organisations with the challenges they face around disaster recovery and understands what’s necessary to keep organisations like yours active during disruptive events.

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Managed disaster recovery services FAQs:

Disaster recovery as a service (DRaaS) is a type of managed service that provides a comprehensive solution for the protection and recovery of critical IT systems and data in the event of a disaster. DRaaS typically involves the replication of servers, applications, and data to a secure cloud platform, where they can be quickly restored and accessed in case of a disruption. DRaaS also includes the planning, testing, and monitoring of the recovery process, as well as the support and guidance from specialists.

Talk to our Managed Service Specialists today

Arrange a free chat with one of our Managed Service Specialists today to look at your current disaster recovery process, the challenges you’re facing with it, and how our managed disaster recovery service is able to relieve some stress and provide the security you need.

Alternatively, please email us at [email protected] or call 01904 562200 and one of our specialists will be in touch to discuss your requirements.