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Data backup, recovery, and protection

For all your data – whether at rest, in motion, or in use

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Constant, simple, and easily manageable data protection, backup, and recovery for all of your organisation’s data needs.

Data protection is all about safeguarding the important information that your organisation holds from corruption, compromise, or loss. Due to the unprecedented growth in the amount of data created and stored in recent years, the importance of data protection is greater now than ever before.

Implementing a detailed data protection strategy is vital to ensure the safety of your data and prioritise the restoration of your assets in the event of downtime. Reduced access to data and files can affect productivity, reveal additional costs, and pose increased security risks. Data protection solutions are designed to prevent these roadblocks while introducing additional benefits.

With our focus on public sector organisations, we have vast experience of tailoring these solutions, ensuring your organisation gets exactly what it needs.

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Data backup

Backing up your organisation’s data is a fundamental requirement to ensure that should an outage happen for any reason, you can continue to run as normal, returning to a time before the outage happened.

A backup is simply a copy of all or part of your organisation’s data, saved several times a day so that in the event of an outage, you can restore all of the data from that point backwards. Backups can be copied singular applications of your physical environment, your virtual environment, or your cloud environment.

There are several types of data backup with different features, so It’s important to review and choose the data backup solution that is right for your organisation. Phoenix work with a select number of backup vendors that can partner with your organisation to find a solution for you.

A backup appliance is a hardware device that is preinstalled with backup management software, storage drives, and all other administrative systems.

Backup appliances simplify data protection with consolidated solutions, streamlining backup processes, reducing errors, and enabling swift recovery. They offer automated schedules, fast backups, and scalable storage, ensuring efficient and reliable data management.

Cloud-to-cloud backup is when data stored on one cloud backup service (like Microsoft Azure) moves to another, so if an outage occurs you have a version of your data saved elsewhere.

With cloud-to-cloud backup, you can scale your environment to fit your data, so it can be licensed based on consumption. This leads to cost savings, customisation, and future resilience due to integration with ageing environments.

Backup-as-a-Service (BUaaS) simplifies the backup management process, preventing the challenges that arise when managing backups in-house. With automated backups, secure storage, scalability, and disaster recovery options, BUaaS is an all-in-one data backup solution.

Find out more about BUaaS

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There is a backup solution that is right for every organisation. Chat to one of our data backup specialists about your requirements and find the best solution for you.

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Business continuity

A business continuity plan (BCP) is about risk assessing every single circumstance that could force your organisation to halt and stop running, and then creating suitable ways to remediate this problem and get your organisation back on its feet with minimal disruption. Your BCP’s usually works in support of your backup and disaster recovery solutions to ensure your organisation continues running smoothly, despite possible disruptions.

 

Four key business continuity areas to consider right now

People are the most vital area of a successful organisation, and if they aren’t protected in the event of a disaster, your organisation will be at very high risk. To mitigate this, take regular risk assessments and consult employees on what actions they’d recommend taking in a negative event. By predicting potential risks and understanding your people, the business continuity plans you put in place will be detailed and aligned with your business goals.

Customers are equally as important as employees. If a disaster were to occur your customers are likely to be affected, negatively impacting your overall reliability, reputation, and success.

Put plans in place to protect your customers in the event of an attack, ensuring that any actions taken don’t impact them in a negative way.

Organisations often have a hive of communication. Whether with partners, customers, or suppliers, there are always forms of communication between several channels. By adding a communication plan to your BCP, you will ensure that all of the necessary people/ organisations are receiving full communications and recommended actions in the event of an incident.

It’s vital to keep a clear line of communication with your supply chain. Contractual obligations, deliverables, and outstanding tasks can all be affected by a negative event, so it’s important that recommended actions are in place to ensure continuity of the supply chain. Part of this plan should also include an appropriate inventory of all maintained or outsourced core technology and other services, such as utilities, essential to maintaining your operations.

Disaster recovery

Reduce business risk, optimise investments, and simplify operations.

Disaster recovery (DR) is the ability to recover your data system after a failure. A DR strategy is essentially planning and preventing a failure that could bring down your organisation.

It is important that you understand in a modern world, a DR strategy should work hand in hand with your data backup strategy. When considering what solutions and policies to implement when it comes to DR, you should consider the other elements within your strategy and ensure they work together.

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Disaster Recovery-as-a-Service

Our Disaster Recovery-as-a-Service (DRaaS) Managed Service gives you more ways to protect critical workloads with a consistent and continuous disaster recovery (DR) process. DRaaS eliminates the pressure on your IT teams by giving you access to a single simplified console to manage all of your DR needs, while having access to a set of data backup specialists.

Our purpose-built DRaaS solution enables you to leverage UK-based data centres and leading public cloud providers including Azure and AWS to minimise risk and get you back up and running. This enables you to drastically reduce capital costs, have a predictable monthly disaster recovery service, eliminate time spent on acquiring and configuring hardware and enable IT staff to focus on core business requirements.

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FAQs

Data backup involves making duplicate copies of important information to protect against loss or damage, ensuring that if the original data is compromised, a backup can be used for recovery. There are many ways this can be done.

The responsibility for data protection strategy and implementation may vary depending on the size and structure of your organisation. However, some common roles that are involved in this process are:

  • Data Protection Officer (DPO): A DPO is a person who oversees the compliance with data protection laws and regulations, such as the GDPR. A DPO also advises the organisation on data protection best practices, monitors data processing activities, and acts as a contact point for data subjects and authorities.
  • IT Manager: An IT manager is a person who manages the technical aspects of data protection, such as selecting and implementing data backup and disaster recovery solutions, ensuring data security and availability, and testing and auditing data protection systems.
  • Business Continuity Manager: A business continuity manager is a person who plans and coordinates the actions to ensure the organisation can continue its operations in the event of a disruption or disaster. A business continuity manager also conducts risk assessments, identifies critical processes and resources, and develops contingency plans and procedures.

Talk to a Phoenix specialist

Now you have some clear answers and some direction in where to look for your data protection strategy, you can start to assess the solutions you have available to you. Contact one of our data protection specialists to kickstart your data protection journey.

You can also email us at [email protected] or call 01904 562200 – whatever works best for you.